The general terms and conditions of sale defined below apply to all orders and sales made by the company OLIVE & K; they exclude any application of the purchasing or ordering conditions of our co-contractors who acknowledge accepting these conditions without reservation. Our clients' orders are firm, unless otherwise notified by us within two weeks. No cancellation or modification of an order by the client is opposable to the company.

Privacy Policy

The information and data concerning you are necessary for the management of your order and our commercial relations. This information and data are also kept for security purposes, in order to comply with legal and regulatory obligations. In accordance with the French Data Protection Act of January 6, 1978, as amended by the law of August 6, 2004, you have the right to access, rectify, and object to personal data concerning you. Simply write to us at


The prices are all inclusive of taxes. The products must be paid in full at the time of the order by online payment or bank check OLIVE & K reserves the right to modify the sale prices at any time, and you will be immediately informed of any changes on

Invoices are established in accordance with the rates in effect on the day of the order.

Delivery Time and Conditions

Delivery times are given purely for information purposes and without any guarantee. Delivery delays do not entitle the buyer to cancel the sale or refuse the goods. They cannot give rise to withholding, penalty, or damages.

The goods travel at the customer's risk, and it is their responsibility to check their condition at the time of delivery. If they notice any damage or missing items, the customer must make specific and complete reservations on the transport document and repeat their motivated protest in the forms and deadlines provided for in Article L. 133-3 of the French Commercial Code.

Force majeure

The occurrence of a force majeure event has the effect of suspending the contractual obligations of the company OLIVE & K

A force majeure event is any event beyond the control of the company...that obstructs its normal functioning in the stage of the production or shipment of the products. In particular, total or partial strikes that impede the proper functioning of the company...or that of one of its suppliers, subcontractors, or carriers, as well as the interruption of transportation, the supply of energy, raw materials, or spare parts, constitute cases of force majeure

Guarantee of the Goods

Goods It is the customer's responsibility to check the goods upon delivery, and this inspection must in particular concern the references, quantities, and quality of the goods as well as their conformity to the order. No claim will be taken into account after a period of fifteen days from the date of delivery.

Goods with an uncontested non-conformity defect reported within this period will be replaced or repaired, excluding any compensation of any kind. Similarly, if it appears that the goods are affected by a defect, the guarantee is strictly limited to repair or replacement, excluding any compensation


Jurisdiction For any disputes concerning the application of these general terms and conditions of sale or services provided by the company OLIVE & K, only the Commercial Court of Marseille 6th arrondissement will be competent.

Applicable Law

All sales and services provided by the company OLIVE & K are subject to French law.